F.A.Q.

Not really. Though you don't need a lot of skill, you should at least know basic chords and some strumming. It would also help if you can play a barre chord. If you can't some of the first few lessons will take a little longer for you, but it will be within your reach.

2. What are the Computer System Requirements for Playing Through The Blues?

The downloadable ebook will be in PDF format. PDF comes from Adobe Systems, and can be read on either Mac or PC by downloading Adobe's PDF reader which is free. Click Here to Download Adobe PDF Reader. The audio examples are all in MP3 format which can be played by iTunes, Windows Media Player, or any other media player which comes standard on a Mac or PC. The videos are available as .wmv files for Windows computers, and .mp4 for mac users. Most computers are capable of playing either type of video, but some additional free software may be required.

3. How much does it cost, and how do I get it?

The download costs US$47.00 which is a one time payment that includes lifetime access to all course materials. Depending on your country, additional taxes may apply.

4. How can I pay for Playing Through The Blues?

You pay for Playing Through The Blues through the ClickBank secure online banking server. ClickBank is the largest third party processor of download payments and accepts major credit cards, online checks and PayPal payments. If you want to know more about ClickBank visit http://clickbank.com/contact.html.

5. Can I put this on more than one computer or transfer it to my laptop?

The purchase is set up so that customers can access the members page as often as they need to. If you want to download the product to multiple computers that you own then all you need to do is download the files to those computers. Please refer to the Playing Through The Blues Terms of Use.

6. What are the file sizes, and how long will it take to download the product?

Download times will vary based on your connection speed. The .pdf files are small, and the .mp3 files are also comparatively small. The video files will take a bit longer, but less than a few minutes on a dsl connection.

7. How do I get a refund if I am not happy with the product?

Simply forward your Clickbank receipt, which you will receive via email immediately after your purchase to refunds@clickbank.com and your refund will be processed ASAP. No Questions Asked, I want you to be satisfied.

8. What happens if my download gets interrupted?

Don't worry about it. You can access the download area at any time, as often as you like. If you have a technical problem in the middle of a download, just try again.

9. Are my credit card details secure?

Absolutely! I use one of the world's most reputable 3rd party credit card payment processors, ClickBank. ClickBank is VeriSign secure which is considered the world's most secure credit card payment provider. In order to process payments with Visa and Mastercard, ClickBank requires: the CVV2 or CVC2 security code. This 3 digit code is found on the back of your credit card.

10. What is CVV2 or CVC2?

The CVV2/CVC2 is a three-digit security code that is printed on the back of your credit card. The number usually appears in reverse italic at the top of the signature panel at the end. This number helps ensure that a genuine card is being used during a transaction. All MasterCard cards, both credit and debit, were required to contain CVC2 by January 1, 1997; all Visa cards contain CVV2 after January 1, 2001. Even if someone steals a valid account number, It is not possible to compute the CVV2 numbers.

11. I found a number on the back of my card, but it has more than 3 digits, which ones do I use?

You only need the last 3 digits of this number.

12. Can I pay by check instead?

No, I'm sorry. Credit cards and Paypal are the only forms of payment I can accept.

13. What format will the ebook be in? Will I definitely be able to open it?

The ebooks for Playing Through The Blues, come in .pdf format, which is viewable on both PCs and Macs. In order to view a .pdf file, you need Adobe Acrobat Reader software installed on your computer. This can be downloaded for free from: http://www.adobe.com/products/acrobat/readstep2.html. The audio files are the standard .mp3 format. Videos are in .wmv and .mp4 formats.

14. Do you offer a money back guarantee?

I guarantee that you will be completely satisfied or I will promptly refund your money. You have 8 weeks to try the product. You simply cannot lose. If for any reason you are not satisfied with Playing Through The Blues, simply forward your receipt to refunds@clickbank.com, and we will refund your money ASAP.

15. Do you offer this course on DVD instead of download only?

Not exactly. I have another version of the course which contains all of this material, plus a few additional lessons called Blues Guitar Unleashed. That course is on DVD.

16. I have seen another course by you called Blues Guitar Unleashed, what's the difference, or are they the same?

Blues Guitar Unleashed contains all of the material in Playing Through The Blues, plus some additional lessons. It comes on DVD only and is not in a download format

17. How long will it take for my course to arrive once I place my order?

Immediately upon placing your order you will be redirected to a registration page. Your download instructions will be sent to you within just a few minutes of registering. If you do not receive instructions within a few minutes, check your bulk or spam email folders.

18. I did not see my question here, how can I contact you directly?

Please send an email to support@playingthroughtheblues.com. I will do my best to make sure your question is answered as soon as possible.

If you did not find your question here, please send an email to support@playingthroughtheblues.com . I will not use your email address for any other purpose than to address your question.