F.A.Q.

Frequently Asked Questions

1. Is this course good for a beginner wanting to learn the blues?

Not really, though you don't need a lot of skill, you should at least know basic chords and some strumming. It would also help if you can play a barre chord. If you can't some of the first few lessons will take a little longer for you, but it will be within your reach.

2. What are the Computer System Requirements for Playing Through The Blues - A Guide for the Lead Guitar Player?

The downloadable ebook will be in PDF format. PDF comes from Adobe Systems, and can be read on either Mac or PC by downloading Adobe's PDF reader which is free. Click Here to Download Adobe PDF Reader. The audio examples are all in MP3 format which can be played by iTunes, Windows Media Player, or any other media player which comes standard on a Mac or PC. The videos are available as .wmv files for pcs, and .mp4 or quicktime for mac users. Most computers are capable of playing either type of video, but some additional free software may be required.

3. How much does it cost, and how do I get it?

The download costs US$47.00 which is a one time payment that includes lifetime updates.

4. How can I pay for Playing Through The Blues - A Guide for the Lead Guitar Player?

You pay for Playing Through The Blues through the ClickBank secure online banking server. ClickBank is the largest third party processor of download payments and accepts major credit cards, online checks and PayPal payments. If you want to know more about ClickBank visit http://clickbank.com/contact.html.

5. Can I put this on more than one computer or transfer it to my laptop?

The purchase is set up so that customers can access the members page as often as they need to. If you want to download the product to multiple computers that you own then all you need to do is download the files to those computers. Please refer to the Playing Through The Blues - A Guide for the Lead Guitar Player Terms of Use.

6. What are the file sizes, and how long will it take to download the product?

Download times will vary based on your connection speed, but most files shouldn't take more than a minute or two, even on a dialup connection.

7. How do I get a refund if I am not happy with the product?

Simply contact our support staff at support@playingthroughtheblues.com and we will refund your money ASAP. No Questions Asked, we want you to be satisfied.

8. What happens if my download gets interrupted?

Don't worry about it. You can access the download area at any time, as often as you like. If you have a technical problem in the middle of a download, just try again.

9. Are my credit card details secure?

Absolutely! We use one of the world's most reputable 3rd party credit card payment processors, ClickBank. ClickBank is VeriSign secure which is considered the world's most secure credit card payment provider. In order to process payments with Visa and Mastercard, ClickBank requires: the CVV2 or CVC2 security code. This 3 digit code is found on the back of your credit card.

10. What is CVV2 or CVC2?

The CVV2/CVC2 is a three-digit security code that is printed on the back of your credit card. The number usually appears in reverse italic at the top of the signature panel at the end. This number helps ensure that a genuine card is being used during a transaction. All MasterCard cards, both credit and debit, were required to contain CVC2 by January 1, 1997; all Visa cards contain CVV2 after January 1, 2001. Even if someone steals a valid account number, It is not possible to compute the CVV2 numbers.

11. I found a number on the back of my card, but it has more than 3 digits, which ones do I use?

You only need the last 3 digits of this number.

12. Can I pay by check instead?

Yes, if you live in the USA, you can pay via online check. Use the same order link and follow the simple steps to make your purchase via online check.

13. What format will the ebook be in? Will I definitely be able to open it?

The ebooks for Playing Through The Blues - A Guide for the Lead Guitar Player, comes in .pdf format, which is viewable on both PCs and Macs. In order to view a .pdf file, you need Adobe Acrobat Reader software installed on your computer. This can be downloaded for free from: http://www.adobe.com/products/acrobat/readstep2.html

14. Do you offer a money back guarantee?

We guarantee that you will be completely satisfied or we will promptly refund your money. You have 6 months to try our product. You simply cannot lose. If for any reason you are not satisfied with Playing Through The Blues - A Guide for the Lead Guitar Player, simply email us with your receipt number, your name and date of purchase, and we will refund your money ASAP.

Please do not hesitate to contact us if you have any unanswered questions. We will not use your email address for any other purpose than to address your question.